These Terms of Service (“Terms”) are an agreement between you and AILalo (“we”, “us”, “our”) for your use of the AILalo iOS app and related services (the “App”). By downloading, accessing, or using the App, you agree to these Terms and our Privacy Policy. If you do not agree, do not use the App.
1. The Service
AILalo is a character-look studio. It is not a general video editor and not a social network. You can place a real photo or a written scene into one of six original worlds: Armor, Beast, Royal, Neon, Street, and Assassin.
You can:
- Video - choose a world, use a photo, generate a short character clip
- Image - turn a photo into a still look in that world
- Create - write a scene, optionally add a reference photo, choose model tags, and generate a video
You can preview looks, track jobs in Tasks, save results to Photos, keep items in Favorites, and report a template. Some generation features consume Energy.
2. Eligibility
You must be at least 13 years old. If you are under the age of majority where you live, you may use the App only with a parent or legal guardian who agrees to these Terms. You must not use the App if you are barred from doing so under the laws of the Hong Kong Special Administrative Region or your place of residence.
3. Account
The App can create a session with a device identifier. You do not need a separate sign-up form to start. You are responsible for activity on your account. You may delete your account in Profile. Deletion is permanent and may remove your tasks, favorites, and related records.
4. Energy and Purchases
Generation may use Energy. Energy packs are one-time consumable in-app purchases billed through your Apple ID. Browsing worlds and previewing looks does not require a subscription.
We do not sell auto-renewing subscriptions in the App. Payment, tax, and refunds for Apple in-app purchases are handled by Apple. To request a refund, use https://reportaproblem.apple.com. Deleting the App does not cancel or refund a purchase.
Prices shown in the App may change. Unused Energy is not a cash balance and is not transferable between Apple IDs.
5. Your Content
“Your Content” means photos, prompts, and other material you upload or type, and the looks generated from them.
You keep the rights you already have in Your Content. You grant us a worldwide, non-exclusive, royalty-free license to host, process, and display Your Content only as needed to operate the App, generate the requested look, show results to you, provide support, and meet legal obligations. We do not claim ownership of your photos.
You confirm that:
- you have the right to upload the photo and any faces in it
- you have permission from any other person whose face or likeness appears
- Your Content does not infringe others’ rights and does not violate the law
Generated looks are provided for personal, non-commercial entertainment unless we agree otherwise in writing. Results may differ from the preview. We do not guarantee likeness, quality, or completion time.
6. Acceptable Use
You must not:
- upload sexual content involving minors, or any content that exploits children
- upload another person’s photo without permission
- use the App for fraud, harassment, defamation, or illegal activity
- try to reverse engineer, disrupt, or overload the App
- scrape, resell, or redistribute the App or our templates as your own product
- remove copyright or trademark notices
We may remove content, limit features, or disable an account if we reasonably believe these Terms were broken.
7. Intellectual Property
We and our licensors own the App, the six character worlds, templates, models, design, and related technology. These Terms do not transfer that ownership to you.
If you believe material in the App infringes your copyright, email [email protected] with:
- your contact details
- a description of the work and where it appears
- a statement that you have a good-faith belief the use is not authorized
- a statement that the information is accurate and that you are the owner or authorized to act
8. Third-Party Services
The App may use Apple services, cloud generation, and measurement partners described in the Privacy Policy. Those services have their own terms. We are not responsible for third-party websites or stores.
9. Disclaimers
The App is provided “as is” and “as available.” To the fullest extent allowed by law, we disclaim warranties of merchantability, fitness for a particular purpose, and non-infringement. We do not warrant that generation will be uninterrupted, error-free, or suitable for any particular use.
10. Limitation of Liability
To the fullest extent allowed by law, we are not liable for indirect, incidental, special, consequential, or punitive damages, or for lost profits, data, or goodwill, arising from your use of the App. Our total liability for any claim is limited to the amount you paid us for Energy in the 3 months before the claim, or the maximum allowed by law if that amount cannot be limited.
This does not limit liability that cannot be limited under applicable law.
11. Indemnity
You agree to indemnify us and our officers and employees against claims, losses, and reasonable legal fees arising from Your Content or your breach of these Terms.
12. Changes
We may update these Terms. The revised version takes effect when it is posted in the App or at the Terms URL. Continued use after the update means you accept the new Terms. We may also change features, Energy prices, or stop offering part of the Service.
13. Termination
You may stop using the App and delete your account at any time. We may suspend or end access if you breach these Terms or if we discontinue the Service. Sections that by nature should survive (including 5, 7, 9, 10, 11, and 14) will survive.
14. Governing Law
These Terms are governed by the laws of the Hong Kong Special Administrative Region, without regard to conflict-of-law rules. Courts of HKSAR have exclusive jurisdiction, unless a mandatory consumer law in your country requires otherwise.
15. Contact
Questions about these Terms: [email protected]